IMPORTANT

IMPORTANT

Official announcement: Global Mail is now GMLogistics. A new name, the same service.

Official announcement: Global Mail is now GMLogistics. A new name, the same service.

Official announcement: Global Mail is now GMLogistics. A new name, the same service.

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Himon Logo

Market Trends

What is E-Commerce Fulfillment? The Guide for Online Retailers

Fulfillment encompasses the storage, picking, packing, and shipping of your orders. We explain how the process works and when it is a viable option for your business.
What is E-Commerce Fulfillment? The Guide for Online Retailers

TOPIC

E-Commerce

WHO WE SERVE

Online Shops & Retailers

READING TIME

4 minutes

FOCUS

Storage to shipping

If you sell online, you know the challenge: every order means work. Picking the product, packaging, printing the label, taking it to the post office. With ten orders a month, it's not an issue. With a hundred, it becomes a full-time job. This is exactly where fulfillment comes into play.

A person accepts a parcel at their front door.

You focus on growing your business, we handle your logistics

Fulfillment Explained Simply

Fulfillment means that an external partner handles the entire process between order and delivery for you. This frees up your mind to focus on what actually drives your business forward: products, marketing, and customer relations. Specifically, this involves four steps:


  1. Storage – Your products are stored in our warehouse, not in your basement or office.

  2. Picking – As soon as an order is received, it is automatically recorded by our system and the correct items are assembled.

  3. Packaging – The goods are professionally packaged, with your custom branding available upon request.

  4. Shipping – The package is sent directly to your customers, including shipment tracking.

TESTIMONIALS

What our clients are saying

Salu Home

SALU HOME

"Especially since we have focused entirely on our online shop, the reliability and fast delivery times have become invaluable to us."

Anna & Sarira Krüger

Co-Founder & Creative Director

When is fulfillment worth it?

Not every business needs a fulfillment partner from day one. A good time to make the transition is when:


  • Shipping and packaging consume more time than actual sales

  • You experience seasonal peaks that your team cannot handle alone

  • You want to expand but do not wish to lease additional warehouse space

  • Error rates and returns are rising due to manual processes

Warehouse Hosnedlgasse 1220 Vienna

OUR WAREHOUSE AT OUR HEADQUARTERS ON HOSNEDLGASSE IN VIENNA

What sets us apart at GMLogistics

We are not an anonymous, large-scale warehouse. As a Vienna-based company, we know the Austrian logistics landscape inside out and work closely with you, not past you. Whether you are just starting out or already selling via Amazon, Shopify, and your own online shop, we adapt the process to your volume.

Interested? On our fulfillment page, you will find all the details regarding the process and conditions, or you can write to us directly for an initial consultation without obligation.