Market Trends
Parcel shipping in Austria: 5 pitfalls that SMEs often overlook
Incorrect packaging, hidden costs, and a lack of tracking: these are the most costly mistakes small and medium-sized enterprises make when shipping packages.
TOPIC
Parcel Shipping
WHO WE SERVE
Growing businesses
READING TIME
4 minutes
FOCUS
Costs, Packaging & Returns
Especially growing businesses often underestimate how many details in parcel shipping determine customer satisfaction and costs. Here are five points that cause the most trouble in practice.
No clear plan? Don't worry, we are here to help you move forward.
5 Common Shipping Mistakes in Parcel Delivery
1. Packaging that does not suit the product
Cartons that are too large result in unnecessary shipping costs, while packaging that is too small or poorly cushioned leads to damage and returns. Ultimately, both end up costing more than a well-thought-out packaging strategy would have.
2. Uncalculated shipping costs
Many SMEs estimate their shipping costs roughly off the cuff instead of precisely integrating them into their pricing calculations. The result: profit margins shrink without it being immediately noticeable.
3. Lack of shipment tracking
Customers today expect to be able to track their parcels. If this transparency is lacking, it leads to more customer service inquiries than necessary.
4. No strategy for returns
Returns are an inherent part of e-commerce. Businesses without a clear process in place lose valuable time and often forfeit customer trust.
5. One shipping partner for everything, regardless of suitability
Not every provider is suitable for every product range. Fragile goods, large volumes, or international shipping each present unique demands that standard providers may not cover equally well.
TESTIMONIALS
What our clients are saying
SALU HOME
"Especially since we have focused entirely on our online shop, the reliability and fast delivery times have become invaluable to us."
Anna & Sarira Krüger
Co-Founder & Creative Director
How GMLogistics can help you
Efficient parcel shipping involves much more than just transport from A to B. Packaging, shipping costs, shipment tracking, returns and choosing the right shipping partner must all work seamlessly together. Especially as your business grows, minor errors in these areas can quickly lead to unnecessary costs, additional workload and dissatisfied customers.
Parcel shipping? We have you covered, even with over a hundred shipments per day.
Tired of driving to the post office and dropping off parcels yourself?
Don't worry, we are here to help! Together with you, we will analyze which shipping solution best fits your products, your volumes, and your requirements. In doing so, we take into account packaging, cost structures, national and international shipping routes, as well as a seamless returns process.
Even with diverse requirements, you do not have to rely on a single standard solution. Depending on the shipment, different shipping providers or services may be appropriate. Our goal is to find a solution that fits your business and continues to work as your shipping volumes grow or your requirements change.
Interested? On our parcel shipping page, you will find all the details regarding processes and conditions, or you can contact us directly for an initial consultation without obligation.
